Return Policy

Return Policy

We are committed to ensuring your complete satisfaction with your purchases. If you are not satisfied with a product for any reason, please review our return policy below, which follows the guidelines of the Consumer Protection Law:

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1. Return Conditions

Products can be returned within 15 days from the date of receipt.

The product must be unused, in its original condition, with all accessories and packaging, and accompanied by the purchase invoice.

Discounted products or those purchased during special promotions are non-returnable unless defective.

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2. Non-Returnable Products

Skincare or makeup products if the packaging has been opened.

Any product showing signs of use.

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3. Return Steps

1. Contact customer service via email: Info@badriaalshihhi.com or phone: +96879062202.

2. Return the product to the following address:
Badria Alshihhi Boutique / South Mawaleh / Al Mazoon Street near Al Maha Roundabout / Muscat / Oman.

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4. Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent.

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5. Refund Process

Refunds will be credited to your wallet within 7 business days after the returned product is received and inspected.

Shipping fees from the original order are non-refundable.